Covid-19
Update

COVID-19 Tier Level Update for Tattenhall Marina

On Monday 22nd February, the Government announced the roadmap to easing the national lockdown through a series of 4 stages which will gradually see our usual operations resume.

In line with this announcement, we hope to welcome boat owners back from 12th April 2021.

Until this date you are politely reminded that Tattenhall Marina remains closed and we ask that you do not visit unless you fall within the exemption criteria.

The Marina Office will remain open between 10am and 3pm Tuesday to Saturday for essential services and enquiries.

All existing National lockdown restrictions apply

For the latest guidance, please visit: https://www.gov.uk/coronavirus

From 12th April 2021

Boat Owners
We are delighted to announce that we hope to welcome you back to enjoy a staycation from Monday 12th April. This is on the proviso that all prior roadmap restrictions are met.

You may only visit within single households inside and the rule of 6 or two households applies outdoors. You must be self-sufficient as the use of shared facilities remains restricted.

Marina Office & Chandlery
The marina office will reopen 7 days per week between 9am and 5pm.

All services such as fuel, coal, gas and pump out will be available. Chandlery items are available in our new pop-up chandlery located in the Boathouse. If you wish to arrange collection, please contact the office on 01829 771742 or email enquiries@tattenhallmarina.co.uk

Please observe social distancing at all times and pay contactless wherever possible.

The Boathouse Café
Will remain closed until at least the 17th May 2021. Reopening hours will be announced nearer the time. Our Fish & chip takeaway Fridays will continue, please order by contacting the marina office.

Boat Sales
Boat sales are booming and our Sales Manager, Andrew, is contactable should you have a sale or listing enquiry. Please call 07585956804 or email tattenhall@lakelandleisureboatsales.co.uk. Whether you are looking to buy or sell, contact us today! We buy boats for cash.

Our current boat sales listings can be viewed at https://www.lakelandleisureboa...

From 12th April 2021

Boat Owners
We are delighted to announce that we hope to welcome you back to enjoy a staycation from Monday 12th April. This is on the proviso that all prior roadmap restrictions are met.

You may only visit within single households inside and the rule of 6 or two households applies outdoors. You must be self-sufficient as the use of shared facilities remains restricted.

Marina Office & Chandlery
The marina office will reopen 7 days per week between 9am and 5pm.

All services such as fuel, coal, gas and pump out will be available. Chandlery items are available in our new pop-up chandlery located in the Boathouse. If you wish to arrange collection, please contact the office on 01829 771742 or email enquiries@tattenhallmarina.co.uk

Please observe social distancing at all times and pay contactless wherever possible.

The Boathouse Café & Bar
Will remain closed until at least the 17th May 2021. Reopening hours will be announced nearer the time. Our Fish & chip takeaway Fridays will continue, please order by contacting the marina office.

Boat Sales
Boat sales are booming and our Sales Manager, Andrew, is contactable should you have a sale or listing enquiry. Please call 07585956804 or email tattenhall@lakelandleisureboatsales.co.uk. Whether you are looking to buy or sell, contact us today! We buy boats for cash.

Our current boat sales listings can be viewed at https://www.lakelandleisureboa...

From 17th May 2021

Boat Owners & Visitors
You may visit with guests of up to 6 people from two households indoors or 30 people outdoors.

Overnight stays can resume for all accommodation providers therefore you can stay overnight on your boat within the government guidelines.

The Boathouse Café & Bar
We hope to be reopening from the 17th May for indoors and outdoor service without curfew and ordering restrictions. Keep a lookout for our new menu featuring more local produce. Opening hours will be confirmed nearer the time.

On reopening, the following will apply:

• The maximum table size allowed will be 6 guests (from two households)

• Furniture has been rearranged to meet social distancing guidelines, please do not move furniture

• To maintain social distancing, we will not be offering drinks at the bar, instead we will be providing full table service

• Your orders will be taken at your table once you are seated, please do not wait at the bar. Our waiting team will serve your food and drinks to your table

• Single use menus or a menu board will be provided

• Cutlery and glasses will only be brought to your table once you are seated

• Salt and pepper shakers and condiment bottles have been removed, and replaced with single use sachets

We are operating in difficult times therefore we respectfully ask that you are patient with our team when visiting us as we adapt to new ways of working

From 21st June

The government hopes we can operate without any restrictions however this will be continually reviewed and further restrictions may have to be implemented.

All re-opening dates are subject to four national tests set out by the government, which we will continually review and act accordingly, therefore we ask that you check our COVID-19 update page regularly.

During your visit

The Government requires everyone to wear a face covering in a wide range of settings including shops, supermarkets, shopping centres, banks, beauty salons, vets and visitor attractions. You are also required to wear a face covering in hospitality premises (hotels, bars, pubs, restaurants and cafes), except when seated at a table to eat or drink. Some exceptions do apply. For full details, please visit: https://www.gov.uk/government/...

We therefore ask that you wear a face covering when visiting any of our public areas including The Boathouse, our marina office, chandlery, brokerage and facilities buildings. Please adhere to this guidance at all times

We politely request that if you or any members of your household have COVID-19 symptoms, please do not visit us, stay at home and self-isolate - https://www.nhs.uk/conditions/...

Please pay by card or contactless

Please observe all signage indicating entry and exit points and maximum occupancy numbers for facility buildings. When using jetties, please maintain social distancing restrictions

Please sanitise your hands on entry to our buildings, hand sanitiser stations are available at entry and exit points

We have created separate entry and exit points where possible

We have increased the frequency of cleaning and disinfecting, paying extra attention to high-touch areas, using fogging machines and sanitiser

Signage and information boards will be in place to remind customers and our team of social distancing and our new guidelines

Protective screens have been installed at all workplace counters to protect our team and customers

We are ventilating public areas and our facilities as much as possible to allow increased air circulation

Please adhere to social distancing at all times. If you have children with you, please ensure they are supervised and adhering to social distancing at all times

Please do not approach grounds staff whilst they are carrying out maintenance.

We are required to take your contact details and hold them for 21 days for the Government Test and Trace system

Marina Customers

Jetty use
Maintain a minimum 2 metre spacing on walkways and jetties, look ahead and behind to observe and acknowledge others, passing only if necessary and using finger jetties to move a safe distance away

Please avoid touching any unnecessary surfaces such as jetty posts or bollards

Please clean gloves when using jetty bollards or water taps

On Your Boat
Be conscious to maintain social distancing whilst on your boat or manoeuvring

Do not sit or stay on your boat unnecessarily or in close proximity to others

Please use on-board facilities and avoid use of shared facilities

Please adhere to the maximum occupancy signs displayed on entrance doors. This is 2 people in the Ladies and 2 people in the Gents at any time. Please make yourself aware of how many people are already using the facility before entering

The facilities will be regularly closed for cleaning. Please DO NOT ENTER during this time

Notices will be in place to indicate planned cleaning times and when cleaning is being carried out

Please queue outside, being aware of social distancing

Boat Sales Viewings
Viewings are by appointment only. When attending a viewing, we ask that a maximum of two people attend

Please maintain social distancing, wear a face covering, sanitise your hands on entry and exit and avoid touching surfaces

Please visit our brokerage website COVID-19 page for further guidance https://www.lakelandleisureboa...covid-19-update

Thank you and we look forward to welcoming you back

The health and well-being of our employees, customers and local community is our uppermost priority during this time. We would like to take this opportunity to thank you once again for your continued support, and to thank our team for their hard work and dedication.

Please note: All Covid-19 policies are based on current UK Government guidelines and are being constantly reviewed based on the latest advice. With that in mind, please check back on our COVID-19 update page for the latest information before you travel.

Can we help?

If you cannot safely travel to perform security checks on your boat, or would rather not, we will provide checks on your boat upon request; please email: enquiries@tattenhallmarina.co.uk or call 01829 771742 to arrange this if you have a particular concern about your boat.

Can I get diesel and a pump out?

Diesel and pump-outs are available. Only one boat on the service quay at any time, please call the marina to confirm the quay is free prior to moving your boat. Do not refuel or take fuel cans onto the jetties.

How do I buy chandlery items?

We are operating a click and collect service from the marina office, Please phone or email us to arrange your order. Payment will be taken over the phone and your items will be packed ready for collection at an agreed time.

We thank you for helping us keep you, your loved ones and our team safe.

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